Scientific Logistics Privacy Statement
Effective Date: May 19, 2018 In this Services Privacy Statement (“Statement”), Scientific Logistics, Inc. (Sci-Log) explains how Customer Data is collected, used, maintained, disclosed and transferred by us. As a data processor, we will process all Customer Data strictly on behalf of our customers in accordance with our contractual agreements with them and/or as required or permitted by law.
Customer Data is defined as personal information our customers and their end-users input or upload into the Services (“Customer Data”). It does not include data we collect from visitors to our Websites, nor data we collect about our customers or prospective customers, vendors, service providers, professional advisors, consultants and other third parties otherwise in the course of doing business; for example, to manage our customer’s accounts or communicate with them, or to engage our vendors.
COLLECTION PURPOSES, USE OF CUSTOMER DATA
Customer Data may be processed by us as a result of customer’s use of the Services when our customers, or their end-users, input or upload information into the Service. We act as a data processor with respect to this Customer Data. The use of Customer Data will be limited to the following purposes:
- To provide and deliver the Services;
- To prevent or to address any service or technical problems;
- To respond to a customer’s request or instructions, or to provide customer service or support;
- For any other purpose as provided for in the Services Agreement between us and the customer, or as otherwise authorized by the customer;
- In accordance with or as may be required by law.
We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us. Our customers are responsible as data controllers for ensuring (i) their end-users receive proper notice of customer’s privacy practices, and (ii) Customer Data is obtained in accordance with all applicable laws. Because the Customer Data is under the customer’s control, the customer is responsible for providing appropriate notice and choice to its end users regarding our processing of Customer Data on its behalf. If a customer’s end-user has any questions or concerns related to our handling of Customer Data, the end-user may contact us as described in the How to Contact Us section and we will work with the customer to address the concern.
DATA TRANSFERS TO THIRD PARTIES
We do not sell Customer Data to any third-parties; however, we may share Customer Data with trusted agents, consultants and service providers to perform business related functions such as service providers that help support the Services.
Under certain circumstances, we may be required to disclose Customer Data in response to valid requests by public authorities, including meeting national security or law enforcement requirements.
We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
While we employ security measures to protect Customer Data in our Services, our customers, and their end users, should only access the Services within a secure environment and take appropriate steps to always ensure that login credentials and passwords are kept safe at all times. You should notify us as soon as possible if you become aware of any misuse of your password or your account, and immediately change your password within the Services.
We retain Customer Data and any other data collected through the Services in accordance with the timeframes set out in the relevant Services Agreements with our customers.
GENERAL DATA REQUESTS
Alternatively, if you are a customer and want to find out more about the data security settings on your account, you can refer to your Services agreement or other applicable contractual documents with us, or contact us directly for further information.